- Duration: 16 hours
- Credential: Learn AI Certificate of Completion
- Format: Live Online / Onsite
Course Overview
An introduction to AI-powered automation for professionals with no prior technical background. Covers the difference between traditional rule-based automation (RPA) and AI-powered automation, where agentic AI fits in the automation landscape, and key use cases across operations, finance, HR, and customer service. Ideal as a standalone short course or as the entry point to the full Agentic AI Specialist pathway.
Learning Objectives
- Distinguish between RPA and AI automation.
- Identify agentic AI use cases relevant to your industry.
- Understand the automation maturity curve.
- Evaluate readiness for AI automation in your organisation.
This course is stackable towards the following pathways
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