AI Automation & Agentic AI Specialist
Build AI that thinks, decides, and acts. The future of work isn’t just AI - it’s Agentic AI.
6 Modules | 144 hours | Hands-on Capstone
The Opportunity
AI is no longer just a tool you prompt, it’s becoming a workforce you orchestrate. Agentic AI systems can reason, plan, and execute complex tasks autonomously, and organisations that master this technology will have an extraordinary competitive edge.
This pathway is designed for professionals who want to go beyond using AI and start building AI that works for them. You will learn to design intelligent automation workflows, build AI agents that handle real business processes, and govern autonomous systems responsibly.
From foundational concepts to a hands-on capstone project, you will graduate with both the skills and a working prototype ready for your organisation. No coding background required, just the ambition to lead the next wave of AI.
Target Audience
Operations managers, process improvement professionals, IT leaders, digital transformation teams, and tech-savvy professionals who want to design and deploy AI agents and automated workflows.
Learning Timeline
| # | Module | Hours | What You Learn |
|---|---|---|---|
| 1 | Agentic AI for Beginners | 16 | Difference between traditional automation (RPA) and AI-powered automation. Where agentic AI fits. Key use cases across industries. |
| 2 | Understanding Agentic AI Architectures | 24 | How AI agents work “planning, reasoning, tool use, memory. Multi-agent systems. LLM orchestration frameworks (e.g., LangChain, CrewAI, AutoGen concepts). |
| 3 | Prompt Engineering & AI Workflow Design | 24 | Designing effective prompts and chains. Building AI workflows. Connecting AI agents to business tools and data sources. |
| 4 | Building AI Agents (Hands-On Lab) | 32 | Practical lab: build working AI agents for real business scenarios, document processing, customer service, data analysis, report generation. |
| 5 | AI Automation Governance & Risk | 24 | Managing autonomous AI safely. Human-in-the-loop design. Monitoring, guardrails, escalation. Aligns with ISO/IEC 42001 principles. |
| 6 | Capstone Project | 24 | Design and present an agentic AI solution for your own organisation. Peer review and assessment. You leave with a working prototype. |
The Capstone
“You will leave with a working AI agent prototype for your organisation.”
Example capstone projects:
- Automated document processing pipeline for a department
- Customer service AI agent that handles enquiries, escalates complex cases, and logs interactions
- Data analysis agent that pulls from multiple sources, generates insights, and produces weekly reports
- Compliance monitoring agent that reviews documents against regulatory requirements
Credential
Certified AI Automation & Agentic AI Specialist
Assessed via: Capstone project submission + peer review + module assessments.
How It Connects
“Combine with CAIP for applied AI skills. Add ISO 42001 Governance for enterprise-ready AI automation.”
Recommended pre-pathway: CAFA (AI Foundations) for those new to AI.
Outcome
Ability to design, build, and govern AI automation workflows and agentic AI systems. You graduate with a working capstone project ready for immediate implementation.
Want to explore individual courses? Browse our suite of Training & Certification courses.